Accessibility

Last reviewed August 26, 2026

Acorvia is built for the people who run an agency's back office — all of them. We want everyone who works in Acorvia, whatever tools they use to browse, to be able to do their whole job in it.

The standard we build to

We build Acorvia to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA — the standard courts and the U.S. Department of Justice point to when they apply the Americans with Disabilities Act to software. That covers this website, the signup flow, the agency application, and the rep portal.

What that looks like in practice

• Everything works from a keyboard. Every screen, list, tab, and popup can be reached and operated without a mouse, and the item you're on always shows a visible focus ring.
• Screen readers are told what's happening. Form boxes announce their labels, popups identify themselves and hand focus back when they close, confirmations are read out as they appear, the menu announces which page you're on, and charts speak their numbers.
• Nothing relies on color alone. Statuses carry words as well as color, and all text meets the contrast levels the guidelines require.
• Motion respects your settings. If your computer is set to reduce motion, Acorvia doesn't animate.
• Pages are built on plain, structural HTML — real headings, real landmarks, real buttons — so assistive tools have something solid to hold on to.

How we check

Accessibility is reviewed as part of building each feature, not bolted on afterward: we test keyboard-only operation, run automated checks, and verify screen-reader behavior on the flows agencies use every day. The date at the top of this page is the last full review.

Where we're honest about the edges

A few areas are dense by nature — the packing bench and bulk import screens move fast and carry a lot of information. They work with assistive technology, and we keep improving how gracefully. If a screen slows you down, we want to hear about it.

Tell us what's in your way

If any part of Acorvia is hard for you to see, hear, understand, or operate, write to [email protected]. Tell us the screen, what you were trying to do, and the browser or assistive technology you use. A person reads every one of these, and fixing them is treated as repair work, not a feature request.

Conformance reports

Agencies that need a formal conformance report (a VPAT / Accessibility Conformance Report) for procurement can request one at the address above.